Frequently asked questions

Can your cookies be posted?


Yes! We can post to anywhere across the UK at a cost of £4.85 - we post with Royal Mail Signed For to ensure the cookies arrive as fresh as can be. As we all know, sometimes the postal service are a bit rough & ready with parcels, therefore some of our more delicate cookie shapes are not available for posting, please enquire here to find out more. Unfortunately, once tracking details have been provided, we cannot be held responsible for late deliveries or breakages.




Can I collect?


Of course! We are based in Hatfield, Hertfordshire and you are welcome to collect at an agreed date/time.




Do your recipes contain nuts?


No, our recipes do not contain nuts however our cookies are prepared in a kitchen where traces of nuts could be found.




Are you qualified in Hygeine & Safety?


Yes, I have a Level 2 Qualification in Food Hygeine and Safety for Catering.




Help, I need a last minute gift!


We often get booked up a few weeks in advance, however we will always try and accomodate last minute orders where possible, so please enquire anyway!




How do I pay?


You can either pay cash upon collection or via Bank Transfer - details will be provided when placing your order.




How do I order?


Please contact us here. When placing your order, please include the following details: - Number of Cookies - Colour/s (and whether marble or solid colours) - Personalisation - Cookie Flavour/s - Date of Collection/Delivery